Naive realism - you feel that your point of view is correct simply because you see it that way.
Hedging: using "perhaps" or "sometimes" or "maybe"
Emphasize agreement: I agree that it's been hard, or we both agree...
Acknowledgement: re-state counterpart's position
Re-framing to the positive: instead of "I hate it when..." you rephrase it to "I love it when [the opposite]..."
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