The uber-rich develop a distrust about those they interact with -
18:27 "... If you're a wealthy person, you're more trusting of the people you pay to be in your service than those you don't. With your family, you might have a King Lear problem - which of my family love me, and which are out to get something? But at least when you're having a transactional relationship with an employee, at least the boundaries are clear. You're paying them for certain services, and you can assess whether they are giving you those services at the standard you require - if they're not, you fire them; if they're doing a good job you keep them on. There's a simplicity to that which is not present in emotional relationships." 23:39 looked at millions of flights to see what predicted incidents of air rage...23:51 in planes in which there was a first-class cabin, incidents of air rage were several times more likely to happen. Which suggests that to witness that [income] inequality seems to have some kind of psychological impact on people that really ramps up their disruptive behavior. 23:34 Some planes don't start boarding with their first-class passengers, and that makes a difference... If you don't have to walk past the first-class cabin, there's a much lower incidence of air rage.
43:52 "When people are economically segregated, when you have the very rich living behind walls in gated communities, it might be psychologically easier on the middle class and poor not to see that, but on the other hand, it creates a greater feeling of distance between the haves and the have-nots...that leads to increased polarization and lower levels of trust."
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