NYTimes: Checking the Right Boxes, but Failing the Patient

Doctors are paying too much attention to things that are quantifiable
(like handwashing and proper charting) and too easily neglecting the
human aspects of care.

CASES: Checking the Right Boxes, but Failing the Patient

As doctors bustle from one well-documented chart to the next, no one
is counting whether they are still paying attention to people.

http://s.nyt.com/u/CWB